Our training is based on a model that helps your staff or volunteers learn how to help others.
It’s hard to generalise as the programme is so adaptable. But in general:
We don’t train your end learners. We train your Champions. And each one can go onto help hundreds of other people.
Creating a Digital Champions programme inside your organisation is hugely effective because it enables you to:
Including Champions as part of our strategy has been very helpful. Champions help to extend reach, bring diverse perspectives and skills, grow our capacity for supporting people in our communities.
Lara works at a large media company. She’s done the Inspire course and made a pledge to help her mum learn how to bank online.
Once a week they do half an hour of learning together. Lara now realises how vital this skill is, and understands more about how to help her mum learn. Her pledge is complete when her mum feels confident using a banking app.
Dee is a volunteer at a community organisation that helps people get back into work after a long absence. She's a member of the Digital Champions Network. She runs a group that meets weekly for eight weeks, helping beneficiaries get the skills and confidence to look and apply for work - which is all online these days.
I get such a sense of satisfaction when I see a learner do something they didn’t think they could do before. It is so rewarding watching people getting things to work the way they want them to.